Rental Agreement and Policies

For questions and concerns please call 1-866 963-9899

Dear Guests : please read this note.  Important disclosure

 

Welcome to Zoe Rentals the best location and price in Boston

Please be aware that you are renting a fully furnished apartment and not a hotel room. The accommodations and services are different. For example, we do not fix your bed every morning nor do we give fresh towels every day. You get 4 towels in the beginning of your stay and if you want them washed you take it to the nearest Laundromat. Also it is your responsibility to bring trash down on trash days. Instructions are placed in each apartment in the orange booklet.

The apartments are situated in the old historic part of Boston and are similar to those of the local residences. The buildings are over 100 years old and some of the kitchens and bathrooms are dated.  The walls are not perfectly painted and the floor is not straight at times.  If you are looking for perfection; these are apartments do not fit the bill and you may wish to look for a hotel.  We ask for very reasonable rates and maintain the apartments in reasonable condition but not in new hotel like condition.  If you have doubts, please do not reserve.  Call me the owner 617 909 8869 or email guests that have stayed in the apartments.  Their email is in the reference section of each apartment.

Please do your home work before reserving.

 Please note that expectation not met is not an acceptable reason to cancel your reservation or request a refund.  Broken tile, or wall not painted perfectly for example or any other imperfections in the condition of the apartment are absolutely not an acceptable reason to ask for a discount.  No electricity, heat or running water for an extended time is an example of a reasonable cause for a discount or cancellation of a reservation and refund will be granted..

At times some resourcefulness will be required to operate the TV , remote or heat. If you are not sure and have never rented a furnished apartment before please call us so we could let you know what to expect.

There is plenty of ambiance, great location and an apartment with basic comforts like kitchen, Wi-Fi and TV, cable phone (in most) linens towels A/C .

Our promise to you is that you would have an unparallel experience once stepping out of your apartment and immersing yourself in this lively neighborhood.

More over we are sure that dining in the fantastic selection of the local restaurants will make you more then happy that you saved on your accommodation.

We hope that you choose to stay with us and always call us if you have any questions. 866 963 9899

Short term rental agreement

Entering your credit card and placing a check mark in the box that you have agreed to the terms and conditions gives us the implicit authorization to

charge your card and confirm that you have read and agreed with the terms and conditions of this short term rental agreement.

A. Reservation and cancellation policy

1. We take full RENT for any reservations done 180 days before booking

2. We take 50% of the total rent due for reservation done more than 6 months in advance

3. Full balance must be paid no later then 120 days before the reservation date.

4. Cancellation for full refund is available no later then 90 days prior to booking.

5. If cancellation was done less then 90 days, refund is available only if apartment has been re-booked for the same dates.

6. We accept only Visa/ MC/ Am-Ex, and discover

7. Refunds will be credited in the same form it was received.

8. To reserve the apartment we ask that you supply the following:

9. Security deposit for short term rentals is $150 and is refunded after you vacate. Please note that we may deduct from the security deposit if the apartment was left very dirty and needed extra time to be cleaned.

A. full name and address ( same as credit card supplied)

B. Credit card #

C. Expiration Date

D. Last 3 digits on the back of the card on right (visa/ MC) and 4 digits on right above CC # for America Express.

E. Phone number (best cell number)

F. E mail address

10. Always call 24 hours before your arrival to confirm time of arrival and key arrangement or special requests you may have. Please call Ryan at 781 389 0253 or Dror at 617 909 8869

11. Please bring your confirmation with you as well as apartment description.

B. This is s short term rental addendum agreement for the apartment listed in the confirmation

1. Check in time is after 2pm and check out must be before 11am unless other arrangement was made. Tenant may be charged additional $75 if cleaning crew can not clean the apartment due to late departure of the tenant. If new tenant can not check in you may be charged to place him/her in a hotel. Please check out on time and always bring your keys back to 433 Hanover street mailbox at Greater Metro RE

2. The Tenants are responsible for properly bagging and removing trash from individual units on the appropriate trash days. Any and all fines accrue from failing to abide Local and City Sanitation Statutes will be levied to the lessee. For Battery Street and Foster Street and North Bennet Ct buildings, trash days are Sunday, Tuesday, and Thursday after 5 pm. Trash can be places on the street in a closed trash bags. Absolutely no loose trash.. Recycles are can be put out on Tuesday after 5pm. Paper on paper bags, glass, plastic and aluminum in separate bags. See instruction in front entrance or call the city of Boston recycling depart.

3. Tenants are responsible for changing light bulbs in the units.

4. Lessor will maintain all appliances, fixtures and mechanical systems during the term of the lease

5. In an event that a security deposit fro shortterm rental in the amount of $150 was charged it will be returned to the lessee within 10 days after lessee vacating the premises completely, together with all his/her possessions, whichever shall last occur, after deducting any unpaid rent and other charges due and reasonable amount necessary to repair any damage(s) caused to the premises by the lessee or any person under the Lessee?s consent, reasonable wear and tear excluded. The deposit is not to be considered pre-paid rent.

6. A last month?s rent, equal to one month?s rent, which will be applied to the last month of tenancy.

7. A $45.00 dollar charge for each lost, stolen, or misplaced set of keys.

8. All costs incurred for collection of rent or charges due, but unpaid, for more then thirty days (30).

9. Interest at the rate of 18% per year (1.5% per month), on rent or other charges overdue thirty days or more.

10. Lessee (s) agree to pay all costs and expenses, including reasonable attorney?s fees for the collection and enforcement of this lease.

11. All tenants deserve ?quite enjoyment?. Be considerate; do not play loud music after 11 pm.

12. If you encounter a maintenance problem call immediately and do not wait for the problem to get worse. The emergency number 866-963 9899

13. All utilities are paid by the lessor accept long distance and international calls that are made with the apartment?s phone and pay per view or additional charges on the Cable TV.

14. If you have a pet you must always take it out on a leash, and pick up after it.

15. Any unpaid balance, including rent, damages, court costs and interest due will affect your credit, be reported to a credit bureau, be given to a collection agency, and possibly involve legal action.

16. Lesser will use its best effort to response to problems in the apartment expediently. Please exercise patient as it may take time to get repair professionals. As long as tenant remain in the apartment and did not relocate due to unforeseen major problems such as no electricity, no water, no heat etc, tenant will be responsible for the entire rent.

Due to the fact that we are a very affordable alternative to hotels, we promise to do the best we can to address maintenance issues expediently, but we have to make it clear that no maintenance issue is a reason for a refund or a compensation unless the tenant vacated and had to find an alternative accommodations.

17. In Battery street and Foster Street buildings the intercom works through your phone number. If someone buzzes you on the intercom you will see it as a regular call on you phone. If you want to let that person in just dial 0 and hang up

18. It is imperative that you close the building?s front door behind you.

19. The roof is off limits at all time.

20. We wish you a nice time and feel free to call us should you have any questions 866 -963 9899

C. Short term apartment agreement part C

1. & nb Rent All rents must be paid in advance. If rent paid monthly rent will be colleted up to 14 days prior to due date. Credit always be valid and on file

2. & nb Utilities Rent includes all utilities basic phone service, cable and internet. Any additional expenses incurred by the lessor such as ordering pay per views, using the phone line for internet, otr making long distance calls will be charged to the customer and must be paid within 10 days after receipt of the notice of charge.

3. Alteration Tenant is permitted to arrange the furniture in the apartment as the tenant wishes, however tenant must return the apartment to the original way in which he/she found it before leaving. Tenant may not paint, decorate, make holes or attach things with out the landlord explicit written permission

4. Cleanliness The tenant must keep the apartment in a clean and sanitary condition, free of garbage, rubbish and filth. Tenent will be charged additional cleaning fee if accompanied by pets due to hair and additional cleaning costs.

5. Landlord Delays If for any reason tenant can not move in to the apartment on the date set forth, and it is as a result of landlord unable to free the apartment, landlord will pro-rate the rent of the apartment but under no circumstances landlord can be held responsible for other expenses incurred as a results of this delay. If the delay is more then 24 hours tenant may cancel their reservations and receive a full refund.

6. Tenant Delay If tenant has not been able to take occupancy when scheduled not due to landlord?s fault, tenant will be responsible for the rent through the period set forth.

7. Storage- At no time common areas in the building can be used as temporary storage of anything i.e., bicycle, suitcases, baby strollers etc.

8. Parking ? Parking is not supplied by landlord and landlord can not be held responsible for parking violations.

9. & nb Animals: This is a pet friendly apartment. No pets will be allowed in the common area of the building with out a leash. Tenant will be responsible to keep their pets calm and quite as not to disturb the other tenants. Tenants must guard the furniture in the apartment. In case of damage to the apartment by the pet, tenant will be charged for repair or replacement of the damage. When leaving the Apartment must be cleaned from all pets food, litter box, and smells.

10. Consideration for others: Everyone living in the building must be a good and considerate neighbor who understands and respect the fact that other persons should not be bothered by noise or other disturbances. A loud party is an example. The apartment can only be used as a residence and no business activity what so ever can be conducted in the apartment.

11. Repair- Landlord is responsible for all repairs. Please notify landlord when something is not working properly. Please exercise patience as professional help may take some time to arrive. Landlord will make all efforts to remedy the situation expediently. Maintenance problem may not be used as a reason for discount or cancellation unless the apartment is not habitable as a result of lack of electricity, water or heat etc.. For emergency maintenance call 24 hours 866 963 9899

12. Entry by landlord The landlord or its representative will be entitled to enter the apartment even though the term of the rental has not yet ended. Entry is permitted if landlord or his representative wants to inspect the apartment, make repairs or if the landlord wants to show the apartment to other persons who may be interested in renting or buying the property.

13. Keys. In case of an emergency the only authorized locksmith is AOK lock at 617 628 7877 or call 866 963 9899

14. Occupancy- The apartment may only be occupied by the tenant that is on the confirmation, the husband , wife, and children of that tenant. The name of the occupants must be relayed as the time of the reservation. The tenant can not transfer rights to any other person without the implicit written approval of landlord.

15. Penalties: The landlord will never be subject to penalties ( above and beyond reimbursement for actual loss suffered by tenant) solely because the landlord is unable to provide a service or fulfill other obligation normally required under this agreement, as a result of governmental restrictions, urgent repairs, or any natural cause beyond the control of the landlord.

16. Casualty and imminent domain; If the apartment or the building has been substantially damaged by fire or other casualty, the landlord and tenant may terminate this agreement.

17. Rules and Regulations: IN order to help carry out the provisions of the lease landlord will hand tenant the rules and regulations. Tenant will be responsible to read and follow that guideline.

18. Early Termination; If tenant does not comply with any obligation imposed on the tenant under this lease landlord may terminate the lease by notification to the tenant. The termination will become effective 48 hours after the notice. Notice can be done via email or regular mail.

19. Notices: Notices must be given in writing and assume given if It was sent registered letter to the apartment address.

20. Personal liability: If the landlord is a partnership or a trustee of a trust, no individual trustee, beneficiary, shareholder or partner will be personally responsible to pay money damages for failure to comply with any of the obligations of the landlord.

21. Attached forms: Receipt confirmation and the rules and regulations are considered part of this agreement. Without the receipt confirmation this lease is not valid.

22. Legal effect: Although this agreement has attempted to express the rights and duties of the parties in simple language, the tenant understands that this lease will be treated as a formal legal instrument under seal and will be binding on all persons having any future dealing with the landlord?s property.

23. Signatures: By placing a check mark in the I agree to the terms and conditions of the rental agreement you confirmed that you have read the terms and condition of this agreement and agreed with them, furthermore you agreed that we will charge you Credit Card based on the rent schedule agreed upon and that the confirmation will signified the landlords signature and acceptance of your tenancy.

Security deposit

Security Deposit as of 1/1/2008

Why we take Security deposit.

Security deposits is something we realized we have to keep in order to maintain the quality of the apartments.

We did not keep Security deposits for the first 3 years and we found that guests in general were responsible but few guests did damages to the furniture and take some of the items from the apartment. We found ourselves continuously needing to buy new furniture, repair damages and spend extra time on cleaning. We found that we would need to increase our rate significantly in order to keep with our maintenance expenses.

We do not want to increase our rates because of the few who were less responsible. We would like to stay : ? a great affordable alternative to high priced hotels?.

The security deposit is kept against any possible damage, and for claims the landlord may have arising from your tenancy at this short term fully furnished apartment.

Security deposit will be charged separately and will be returned within one week following the end of the tenancy unless:

1: The apartment is not delivered reasonably clean:

a. dished clean and organized

b. all trash in trash bags

c. tenant did not vacate by 11am forcing the cleaning people to spend valuable time

d. Marks on the wall

2: Other items we will be inspecting

e. Damage the furniture

f. Broken items

g. Missing items

Normal wear and tear is to be expected but we ask you to take a special care in delivering back the apartment in the same condition you received it.

We thank you for your understanding

Please inform the landlord immediately of any damages which may occur to the property during your stay.

No subletting will be allowed unless your received landlord written permission. Otherwise the name on the reservation must match with the people who stay in the unit

At the end of the tenancy you are expected to deliver the apartment in a clean condition.

No dished, food or items left behind, floor and bathrooms are clean. Please remember to lower the A/C or heat and bring the keys back. Thank you


Home About Us Rates Reservation and Cancellation Search by Availability Rental Agreement and Policies Parking Advice Download Forms Local Attractions Contact Waiting List Reserve